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Final Oct. Storm Fast Power Facts for Nov. 7, 2011

Here is what you need to know as the last few hundred homes regain their power.

CLEARING AND RESTORATION UPDATE

  • Connecticut Light & Power came close to meeting its goal of restoring power to 99-percent of Newtown by Sunday's end but fell short of it by about 360 customers. Power was restored to 96-percent, though more homes were coming online early Monday
  • Newtown was among approximately four dozen municipalities across the state in which CL&P did not meet its goal of 99-percent restoration. Statewide CL&P had 4-percent of its customer base still without power to start Monday 
  • CL&P says it may take until Wednesday before every home in town and state regains power
  • If you still do not have power, call CL&P again and see if they can give you a better estimate for restoration. Also call the first selectman's office at 203-270-4201 because that office is in contact with CL&P's town liasion and sharing information on which homes remain without power
  • All roads should be passable in Newtown although hazards remain on many roads in the form of tree debris on the side of the road as well as wires, officials said. All wires should be treated as if they are live

TOWN SERVICES

  • A shelter was still operating at Newtown Middle School Sunday night with residents from Southbury and Bethelem staying there. The shelter will likely remain open Monday night but will move to the "B gym" in order to allow the registrars time to prepare the "A gym for Tuesday's election. If needed, the shelter will remain in the B gym Wednesday and because the weather is nice, physical education classes will be held outside instead
  • Town public works and parks and recreation workers will be working on making sure all of the roads are cleared all this week with a goal of finishing by Saturday. Sometime this week – likely Wednesday – the town will publish a schedule for when they will start debris pickup next week. This will only apply for town roads and not state roads, which are on a different debris pickup schedule
  • As soon as the debris pickup schedule is set, the town will post it on its website. In order to receive notifications of such posting, go to the town's website.
  • For this week, they ask that all debris be piled 5 feet away from the curb so that it does not interfere with road clearings. If you have the means to cart the yard waste to the transfer station, please do.
  • Transfer station is open dawn to dusk every day until further notice to accept yard debris from any resident. (Applies only to yard waste)

DID YOU KNOW

  • This is the 10th day in which some homes have been without power. At about this same time period following Tropical Storm Irene, about 130 homes were without power but that also was because another storm passed through the town the night before, causing additional outages

CAUTIONS

  • Treat any wires left on the roadway as if they are live
  • Drive defensively as road hazards remain across town
  • Town has received more than 70 calls in connection with possible carbon monoxide poisoning and

Editor's note: This will be the final installment of "Fast Power Facts" for the October snow storm. This article has been updated since it was originally posted.

pat Llodra November 07, 2011 at 04:16 PM
Thomas. Please be sure to call in your outage to Cl&P every few hours. I am always concerned that their data outage might not be accurate. I continue to 'press' from here and it helps get the right attention if those with outages continue to call them in.
Thomas November 07, 2011 at 04:44 PM
Thank you Pat. I've continued to report our outage from my computer at work, but my wife and I have yet to get anyone on the phone from CL&P. Just recordings saying that they are aware of the outage. Is there a direct number I should be calling?
Sue November 07, 2011 at 04:46 PM
Hoa..Thanks so much for your tireless updates! You were our only source of information via facebook during the outage! You provided a great service to this community and I hope the town officals recognize you for all your hard work!
Hoa Nguyen November 07, 2011 at 04:48 PM
Thomas, have you tried calling and saying "customer service" rather than "report the outage." You should be able to get a person at this point.
Tim McCleary November 07, 2011 at 04:55 PM
Hoa, thank you for being such an excellent source of information for all of us. Your tireless reporting has been extremely helpful during the past week. We are one of the homes that CL&P has listed as "low priority" so it's looking like Wednesday before we'll be restored. Pat, my neighbors and I appreciate everything you've done for our community and your quick response to our calls. I can't imagine how difficult this week has been for you and your staff. Looking forward to seeing the light, soon.
Newtown mom November 07, 2011 at 04:56 PM
Michelle or any other Newtowners...if anyone needs a warm place to spend some time with lights, heat, TV etc... you are welcome to call me 203-312-3027. We also have an xtra bedroom! Please don't hesitate to call!!
laura terry November 07, 2011 at 04:57 PM
Hope everyone has power restored soon...and be sure to contact Charter Comm. to credit your account for days you did not have service...
Thomas November 07, 2011 at 05:38 PM
I was able to speak to a CL&P representative who was very nice but had little information. While I was on the phone with them they pushed our restoration estimate back to midnight tonight, it seemed like it updated while she was looking at our status. At least they seem to know we're out, I have little faith that they'll restore us today. I've seen restoration time estimates come and go since the storm. We were out 5 days for Irene but with cold nights and no well water this is turning into a dangerous situation. We're lucky we have family to stay with but I know there are people who are freezing at night and/or running out of funds to fuel their generators.
Kathy November 07, 2011 at 05:44 PM
Nancy - contact Greg Garabedian, he's the VP & General Manager for Charter New England. Charter was out for 15 days for me during Irene. ggarabedian@chartercom.com
Laura Smith November 07, 2011 at 05:52 PM
I received my power back yesterday, in part due to my talking to a crew working around the corner from my house and flagging down a CL&P truck passing by my house. While I was thrilled to have the cavalry arrive a few minutes later, I couldn't help thinking how many others could have been powered up at the same time. I had 4 bucket trucks, 2 CL&P service trucks, a pickup truck and 10 workers in my own driveway. Of those, 2 buckets were used and only 4 or 5 guys (from Pike not CL&P) did the work. They told me they were glad I came along because they were out of tickets and didn't know where to go next. I have heard other stories of frustrated out-of-state workers not sure where to go, or going to sites that have already been taken care of. It seems that a better run command center and coordination of efforts would have moved things along faster.
Southbury Resident November 07, 2011 at 06:46 PM
Agreed, lets hope remaining people get power soon. (like today...) P.S. Thank you, Newtown for allowing folks from Southbury in your shelter.
Sarah Walker Caron November 07, 2011 at 06:48 PM
Agreed.
Nancy November 07, 2011 at 07:14 PM
Thanks Kathy. Our cable was restored a few hours ago, but glad to have Greg's contact info. for the next catastrophic storm.
Anna Wiedemann November 07, 2011 at 10:10 PM
Got home to have a message on the answering machine, which I presume all CL&P customers got saying if we didn't have power to call ---. Really? If people don't have power, then they don't have working answering machines! Too little too late - won't make it any easier to take when they raise our rates! Here's hoping everyone has power back by days end.
Liz November 07, 2011 at 10:36 PM
Wondering if ridge road has been restored yet? We have power and would welcome anyone needing rest/shower/heat/tv. We are also available to bring supplies to those in need. Anyone who is still without power you are not alone!! We are here for you! 203-217-9304 liz
Thomas November 07, 2011 at 11:59 PM
Hoa and Pat, thank you guys for the updates, after many calls to CL&P we finally got power back an hour ago. I never read the patch before last week, it is an impressive and effective means of communication and was the only source we could rely on.
Tim McCleary November 08, 2011 at 12:06 AM
The power came back on Ridge Road around 3:30 p.m. today.
Hoa Nguyen November 08, 2011 at 12:11 AM
Great news Tim and Thomas. Thanks so much for letting us know that you are back up. CL&P has finally met its 99-percent restoration goal in Newtown. There are only about 100 or some homes left without power as of now. Really, really good to hear things are starting to return to normal.
Tom T November 08, 2011 at 02:08 AM
Wow! Is there a prize for those of us on Windy Woods Circle...Last 100? No power and our power lines are even underground on our road. We saw an ON TARGET mini pickup truck on the entrance to the street at 7:45pm but no work trucks. Early this morning (?3am) the lights came on for a fleeting amount of time but thought I was dreaming! They really did my wife said. Well, cut up the giant oak that fell on our shed and smashed our jeep today... now that the adjuster has come and gone. I got interviewed by a reporter from the New York Times this evening in our nearly dark home. So I guess that is the prize ... my impeding "1 paragraph of fame" in tomorrow's paper! Better go add another 5 gal to the little generator. Tom and Robin
john bickel November 08, 2011 at 02:33 AM
Oakview Road -Widow-maker Branch Question - Can anyone out there answer this question or steer me in the right direction. - We have a very large branch - probably 12" diameter - hanging up about 30'. this branch is on a tree that is 8' from the street. Is this branch my responsibility, or can the town take care of it? Its on the opposite side of the road as the power lines so no danger in knocking out the power, but could crash into a car or possibly hit someone walking on the street.. I tried with some friends to take it down this weekend, but its more than I can handle. Does anyone know if this is my problem or the town's? (again tree is 8' from the street). and if the Town - who would I go to? thanks a lot.. John B
Hoa Nguyen November 08, 2011 at 02:38 AM
I know Windy Woods was mentioned during this morning's meeting. If you don't have power in the morning, I would definitely give the first selectman's office a call, and maybe a call to CL&P tonight if you have time and haven't done it yet today. Right now Newtown has 79 outages so I have to think they will get to you.
Hoa Nguyen November 08, 2011 at 02:42 AM
John, I would call and ask the police department or public works or both. Public works is 203-270-4300.
Tom T November 08, 2011 at 03:11 AM
Update: There are now work trucks on our street...I am wishing on a star!
Tom T November 08, 2011 at 04:17 AM
Windy Woods Circle just got power...11:04pm! My fingers are crossed. What streets are left? Just curious: How do we find out what the problem was on our street? Thank you Hoa and Pat for keeping us informed. If anyone sees the New York Times article on the Newtown power outage let us know. Tom T
Fran Morgan Denninger November 08, 2011 at 04:56 AM
Is there any assistance available for getting limbs, branches, etc. off of my yard and out to the curb? I cannot do it myself as it definitly requires a chainsaw! And it is financially a problem, as well. Thanks! Fran
Sam Mihailoff November 08, 2011 at 05:47 AM
if it came crashing down, it would be an act of God....but now that you have identified it as being a potential problem, and done so in print to boot; it is no longer God's problem...it is yours and yours alone...(sorry, but that's how the law works)
pat Llodra November 08, 2011 at 11:05 AM
Good morning Fran. There are many volunteers wiling to help folks with this cleaning up effort. We will be sure to pass this along.
Hoa Nguyen November 08, 2011 at 11:08 AM
You indeed are famous!!! I'll post the link to the New York Times article on the site now. But for now, it's http://www.nytimes.com/2011/11/08/nyregion/frustration-in-connecticut-as-wait-for-power-drags-on.html?_r=1 It's on page A22, Nov. 8 for those with the print edition.
Hoa Nguyen November 08, 2011 at 11:28 AM
Also feel free to contact Kevin Fitzgerald at kevinkis@aol.com He knows of volunteers who likely can do the job.
Fran Morgan Denninger November 09, 2011 at 02:04 AM
Thanks, Hoa and Pat!

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