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CL&P: 'Vast Majority' of Customers Will Be Restored by Monday or Tuesday

The utility still has 250,000 customers without power on Thursday morning, including more than 8,000 in Newtown.


CL&P's projection for restoring the "vast majority" of its customers was "Monday or Tuesday," according to William Quinlan, a senior vice president for the utility.

"This is an estimate, it is not a guarantee," Quinlan said, adding that pockets of customers in particularly difficult areas would probably go beyond that date.

Quinlan said about 2 percent of customers would likely fall into that category.

The number of lineman being brought in from outside the company was expected to go from 1,080 on Wednesday to about 2,000 in the next several days, Quinlan said.

Of the thousands of "trouble spots" still left to repair, Quinlan said some of them involve trees on power lines but other — at least 1,000 — involve placing new poles.

"Our singular focus is on the 250,000 customers who remain without power," he said.

Kevin November 01, 2012 at 08:34 PM
Yes, it's another spectacularly poor performance by this "power" company. 72 hours later, their website still reads: "Because of the size of this storm, we currently do not have restoration estimates but will provide this important information as soon as it is available." Must be nice being a monopoly with no real sense of responsibility, eh?
James November 01, 2012 at 08:50 PM
Southbury resident you are a moron, do you have power I was out for 10 days last October and looks like another 5 days minimum. I for one feel fro NJ/NY but I am also sick and tired of being the last to get power. Again no answers !
James November 01, 2012 at 08:52 PM
true john as UI was actually fixing lines CL&P was still assesing. We can't fine that BS company enough! Just like the last CEO who couldn't handle that he sucked at his job, retired I am sure with a nice big parachute !
joan petersen November 01, 2012 at 08:58 PM
My mother lives 12 miles from where Sandy made land. She 's fine, thankfully. She had power yesterday at noon.
jms63 November 01, 2012 at 09:51 PM
If the residents have ANY VOICE AT ALL - NO MORE HOUSING CLP AT FFH -our leaders need some freakin' backbone. Llodra spent 5 minutes repeating that every resident matters - Well ACT LIKE IT.
Lisa Dismont November 01, 2012 at 11:02 PM
Does anyone know if these crews are working 24 hour shifts to make repairs? My area was finally 'assessed' today near Lakeview/ Cedarhurst area. I agree, last years damage was much worse and therefore, warranted longer repair times. No serious damage to lines here - only one branch on Gelding Hill near LVT. Wondering why all is dark in this area???
Mr D. November 01, 2012 at 11:07 PM
Lots of activity on Rte 34 today. Hopefully some progress soon in our area (just north of Rte 111.) Every street has downed power line in this area though....
Andrew November 01, 2012 at 11:15 PM
At least 3 crews working the sugar lane rt 302 corner near tombascinos (sp?). Also the cleared the tree on Phyllis and partially cleared Hattertown. Hopefully they continue up hattertown. Aunt park lane and Hattertown south of aunt park still precarious.
Mr D. November 01, 2012 at 11:28 PM
Fallen trees miles away from your house can cause your outage. Remember, you're at the end of a supply chain 100's of miles long.
L. Gibbons November 01, 2012 at 11:40 PM
Damage HERE is not as severe. I'm not sure if you understand the scope of the damage throughout the entire tri-state region. Those crews we hope to come and get our power back on may be as much as we can get. People lost their homes and lives in this storm. Entire communities were nearly leveled. To suffer through a few days of dampness and not being able to shower is NOTHING compared to what some will have to face in the coming days. Have patience... CL&P are doing what they can with the resources they have. They have been hit with three epic storms over the past year. NO company can prepare for that level of risk. If they did, our rates would be even higher and we'd complain about that. It is what it is. As Dave stated above, if you went through 2 outages last year and did not invest in a generator, it is a sound investment. I've lived in this town for over 15 years. We lost power almost every other day in the winters then. Now almost never. CL&P have done a great job improving the lines but they are still above ground. No line is a match for a tree that falls on it. Underground power is a great idea but again... WE will have to pay for that.
Mr D. November 02, 2012 at 12:30 AM
As of this morning, when I wrote this it was 2 1/2 days. Now it's 3.
David November 02, 2012 at 01:56 PM
Only crews I've seen are having a nice coffee and cigarette break outside of the grocery stores.
Andrew November 02, 2012 at 03:29 PM
CL and P website is starting to provide return of power estimates. For instance, Hundred Acres expected by 4pm today. We shall see.
Elissa Altman November 02, 2012 at 04:14 PM
Ill believe it when I see it. Dodgingtown is in complete blackout. Wires down on Flat Swamp and Shut since day 1.
Bob Attanasio November 02, 2012 at 04:17 PM
Do you think the power is being restored by itself?
kcr November 02, 2012 at 04:26 PM
Still a tree leaning on wires on Cedar Hill. Wonder what it would be like to be a priority.
JBH November 02, 2012 at 04:34 PM
We are aware of an outage affecting your area. Estimated restoration times are currently unavailable. You can check your estimated restoration time once it becomes available at My Outage Status FAIL
Conrad November 02, 2012 at 06:02 PM
There was not a person in view when I took the photo
James November 02, 2012 at 06:20 PM
pecks lane got it at 10:15 am this morning, there is hope. We were told mon/tues originally.
Andrew November 02, 2012 at 08:19 PM
so.... after checking CL and P outage status this morning I was told my power would be back by 4pm today. It is certainly not and when I check the status again, they give no estimate now. I knew it would happen, absolutely.
Russ November 02, 2012 at 08:31 PM
@Andrew - ditto - painful. I'll give CL&P a pass if its up and running by 9pm tonight.
Kathy November 02, 2012 at 08:44 PM
Consider yourself lucky if they told you a date at all. They have no restoration for the Riverside area yet, and we're not even included with the "majority of customers Monday or Tuesday".
James November 02, 2012 at 08:45 PM
Sorry guys I feel your pain was without power 10 days last Oct one of the last to get it. I hope you all are safe and find a warm place to sleep. I was fully expecting to be without until mon/tue we were lucky to get it back today.
Andrew November 02, 2012 at 08:47 PM
@kathy: I feel your pain. I had a date and time but had it taken away and now they don't have an estimate. In lieu of having someone from CL and P to physically beat I will take out my aggression on some trees with a chainsaw this weekend. If they can't do it, we can.
Andrew November 03, 2012 at 12:52 AM
and the latest: "We are aware of an outage affecting your area. Estimated date and time your power will be restored: Friday, November 02, 2012 9:00 PM" it's been 4pm, then "unknown", then 7pm, then 9pm. Holding my breath...NOT but we'll get it eventually!!! Still smiling.
mar November 03, 2012 at 01:13 AM
you must be in our area. Went from 4 to 9 now 1 pm tomorrow... We'll see.
Andrew November 03, 2012 at 01:13 AM
It is a moving target... "We are aware of an outage affecting your area. Estimated date and time your power will be restored: Saturday, November 03, 2012 1:15 PM"
Dee Dee November 03, 2012 at 12:47 PM
"Vast majority of customers will be restored by Tuesday" what do you want to bet that 8 days will then be the cut off for any compensation from CL&P!
Joe November 03, 2012 at 01:59 PM
Taunton Hill. It's near exit 9 off of 84. Just in case you guys didn't know where it was......
Joe November 05, 2012 at 05:09 PM
Power out on Glenmor!!!

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