Oy vey! Give it a rest, Jepsen.

He's taking lessons from his predecessor on how to BS the public! However, CL&P has repeatedly done such a lousy job that the whole copuntry is laughing at these rich people in CT that just stand here and take this kind of crap from their utility company! Standing there giving excuses not thinking it was going to snow so much or complaining that the snow came a few hours earlier than expected is baloney! While CL&P was claiming to be "assesing", NY and NJ utility companies were actually out there working and getting people back on line! They've proven it to us twice now that they are only concerned about saving money and NOT about servicing their customers. If we grant them ANY increase in rates, our politicians need to be thrown out on their butts!!!!!

When doing a radio interview on price gouging during the storm cleanup, Jepsen listed batteries as an item being investigated. The DJ asked him what price batteries are going for, and he said he doesn't know because he has "people" who take care of that...You're doing an interview--and you brought up the battery thing, but now you're saying you're too important to know the details? That doesn't make you look important, Mr. Jepsen...it makes you sound pompous and out of touch.

I think that George should probably save his breath. CL&P has had regulators in their pocket for decades, which is why we have the lousiest service and highest rates in the country. For many years, everytime they've requested a rate increase the DPUC approved it with little to no resistance or inquiry. At the same time they layed off many of the people that should be out there maintaining and repairing lines.
PURA isn't going to do a damned thing. This needs a criminal investigation with many, many people under oath. Ultimately the company needs a government take over. Wallingford and (I believe) Guilford own their own electric companies and had nearly zero outages with lower rates.

Stop the investigations and start cutting trees!

I read North East Utilities (CL&P's parent company) told investors/shareholders that the expenses from the damage to the infrastructure from Irene and this storm will be passed off to the rate payers. I hope the Attorney General prevents such action as it's pitiful for the company to reduce their work force, neglect their duties in taking care of the grid, then when it all comes crashing down to expect the rate payers to cover the additional costs of having to contract out workers from as far as British Columbia. That isn't cost effective at all, and neither was it our choice for them to do that. Yet somehow like others have said, we pay some of the highest rates in the country, yet receive the worst service.

I'm all for Monroe taking over the power grid in town and buying the power in bulk for the residents. I lived in a town in MA that did that, and we received a $50 rebate each year because it had to also be nonprofit. What a concept, a nonprofit electric supplier, if only it could happen in CT...

If anything everyone should switch their Generation rates to another cheaper company. They may have monopolized the distribution, but we can cut their profits by not taking their energy.

Fyi....the text message sent in response to outage 06470 to cl&p is the percentage out and " Shelter at Newtown High School - 12 Bershire Road. We expect 99% of customers to be restored by midnight Saturday." WRONG! Maybe someone should tell them it s the middle school..it's day 5...they should at least inform people correctly

Maybe we ought to let ole Dannel know that we're not happy with his finger pointing, instead of actually doing something about this inept utility company. I'm sure the Pres., CEO & Chairman of CL&P didn't go 5 minutes without power at their houses!

I think this investigation will slow done the one they are doing on the storm Irene. My investigation showed it was trees that started it after falling snow landed on them.

Didn't they do this after Irene?! Didn't NOTHING get changed?!

People died because of this folks, yes misuse of equipment, but are dead. RIP. All this banter resulted in one thing - increased rates. If money is the only thing that gets peoples attention. Get off the grid. Lower your bill anyway that you can. Limit use of CLP in all ways possible.

About the only entity more ineffective than CL&P is our Legislature. More task forces, More investigations. More ....

How 'bout this one: Elm St. was finally reopened yesterday after much citizen complaints. There was an out of state utility contractor who removed an electric feed wire from the road. This guy said, when asked, if that line is fixed will we get our power back? His response - "I could fix this and restore power to about 150 homes. Take me about an hour. But your g*ddamn CL&P won't let me! Got to wait for another crew." When asked when the other crew might show up, he said he had no clue.

Hey CL&P: How about letting a qualified person that WE WILL END UP PAYING FOR do his damn job!

Sounds good. Blame CL&P for your inaction.

Typical democrat.

That's exactly the problem with restoration! There is a "set procedure" and must be followed. These are the things besides maintenance of lines and preventive actions like tree trimming that needs to be addressed post Irene that hasn't happened. IMO it was to soon barely 2 months have passed. Unfortunately we'll all have to wait and see what changes they implement. I'm thinking spring time maybe! LOL

Hopefully we don't have any other major incidents or the poop is really going to hit the fan!

Jay - I said, and meant, to CUT trees and not prune or butcher trees. These 2 storms had everything to do with too many trees being located next to too many powerlines. Until and unless folks wake up and demand that CL&P and the state start thinning the number of trees near the power lines, we are going to continue to experience massive power outages whenever we get any type of storm, medium or large. And we can do it - I just read CT is one of the most densely forested states in the country. Until then, we are spinning our wheels, paying the highest electric rates in the country for an unreliable electric grid. But I don't see that happening, just judging by the rhetoric coming out of the governor's mouth, the Attorney General, the town leaders, and even the posters above. I'm going solar to get away from the grid. I no longer trust it.

CL&P's estimate: MONROE Sunday, 11/6, 11:59 PM

What happened? It went from Saturday 11/5, then updated to Friday 11/4, now to SUNDAY? That's BS. Don't tell us its going to be ready sooner than expected to only have it pushed back even further than the first estimate! Absolutely no accountability, I hope Monroe's Public servants are taking notice, because if you're not outraged by this, then you may not like how people are voting next week. Since Pastors walk was neglected during both storms (yet power is a stone throws away on Rt 25, obviously the businesses will get their power restored), I certainly realize I am no priority to our elected officials or our electric company. Very disappointing.

I feel sorry for the people that lost power. It is a very difficult situation. There has to be an investigation of the handling of the outages. Real solutions must be found. From better tree trimming to work rules to communication. These have been extreme cases that have occurred within a short time. This may not occur again for many years, but should be prepared for the next time. Right now politics is ruling the talk, let the right people come up with sensible solutions.

If Im not mistaken we pay a monthly fee regardless of outage for service maintenence etc... I always thought of that as an insurance premium for storm event adequacy... I guess thats not the case. If they didnt have my nuts in their hands and able to shut me off, I would refuse to pay these obviously misappropriated service charges....